Cookie Policy
This Cookie Policy explains how PureHouse Ltd uses cookies and similar technologies on our website to enhance your browsing experience and provide personalized services.
What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit our website. They contain information that helps us recognize your device and improve your experience when you return to our site. Cookies are an essential part of modern web browsing and are widely used by websites to enhance functionality and provide personalized content.
When you visit our website, we may place several types of cookies on your device. These cookies help us understand how you interact with our content, which pages you find most useful, and how we can improve our services. All information collected through cookies is handled in accordance with our Privacy Policy and applicable data protection laws.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Authentication and security cookies
- Shopping cart functionality
- Session management
- Load balancing cookies
- Security and fraud prevention
Analytics and Performance Cookies
These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Google Analytics cookies for website traffic analysis
- Performance monitoring and error tracking
- Usage statistics and behavior analysis
- Conversion tracking for marketing campaigns
- A/B testing for website optimization
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
- Language and regional preferences
- Font size and accessibility settings
- Recently viewed properties or content
- Chat and support functionality
- Social media integration
Marketing and Targeting Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and internet device.
- Social media advertising cookies
- Remarketing and retargeting pixels
- Interest-based advertising
- Campaign performance measurement
- Cross-site tracking prevention
Third-Party Cookies
We also use various third-party services that may set cookies on your device to provide their services and improve your experience:
Analytics Services
- • Google Analytics
- • Google Tag Manager
- • Adobe Analytics
- • Hotjar for user behavior analysis
Marketing Platforms
- • Google Ads
- • Facebook Pixel
- • LinkedIn Insight Tag
- • Twitter Ads
Customer Support
- • Zendesk Chat
- • Intercom
- • LiveChat
- • Support ticket systems
Payment Processing
- • PayPal
- • Stripe
- • Square
- • Security verification services
How to Manage Your Cookie Preferences
Cookie Settings on Our Website
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This will allow you to:
- • View all cookies currently active on our site
- • Toggle cookie categories on or off
- • Accept all cookies for optimal experience
- • Customize your privacy settings
- • Save your preferences for future visits
Browser Cookie Management
You can also control cookies through your browser settings. Most browsers allow you to:
Accept or Block Cookies
- • Accept all cookies
- • Block third-party cookies
- • Block cookies from specific sites
- • Ask for permission before setting cookies
Manage Existing Cookies
- • View cookies currently stored
- • Delete specific cookies
- • Clear all cookies from a site
- • Set automatic deletion periods
Browser-Specific Instructions
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Privacy, search, and services > Cookies and site permissions
Cookies and Your Privacy
Data Protection
All data collected through cookies is processed in accordance with GDPR (General Data Protection Regulation), UK GDPR, and other applicable data protection laws. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
Cookies do not typically contain personally identifiable information. Any information stored in cookies is anonymized and cannot be used to identify you personally unless you provide this information through other means, such as creating an account or making a purchase.
Data Retention
Different types of cookies are stored for different periods:
- • Session cookies: Deleted automatically when you close your browser
- • Persistent cookies: Remain on your device for a specified period (typically 30 days to 2 years)
- • Third-party cookies: Retention period set by the respective service provider
International Data Transfers
Some of our service providers may be located outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place to protect your data, including Standard Contractual Clauses approved by the European Commission and adequacy decisions where available.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.
If we make significant changes to this Cookie Policy, we will notify you by:
- • Posting a prominent notice on our website
- • Sending you an email notification (if you have subscribed to our communications)
- • Updating the version number of this policy
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and how you can manage your preferences.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please don't hesitate to contact us:
PureHouse Ltd
Address:
42 King's Road, Chelsea
London SW3 4RP
United Kingdom
Phone:
+44 20 7591 6200
Email:
[email protected]
Business Hours:
Monday-Friday: 9:00-18:00 GMT
Related Policies
For more information about how we protect your privacy and personal data, please review our:
We Value Your Privacy
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