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We provide comprehensive cleaning services across Central London (Kensington, Chelsea, Westminster, Camden, etc.), Greater London (Richmond, Kingston, Merton, Wandsworth, Bromley, Croydon, Barnet, Enfield), and selected areas in neighboring counties including Surrey, Kent, Hertfordshire, Essex, and Berkshire. Our central location in Chelsea allows us to serve clients efficiently throughout the greater London area.

For emergency cleaning situations including water damage, biohazards, property damage, and urgent commercial cleaning, we maintain a 24/7 emergency response service. We can typically respond within 2 hours for emergencies within our service area. Emergency services are available by calling our main number at +44 20 7591 6200 at any time. Please note that emergency services incur a 50% surcharge for after-hours work.

Our regular business hours are Monday-Friday: 9:00 AM - 6:00 PM (GMT). We offer limited Saturday services (10:00 AM - 4:00 PM) for existing clients by appointment only. Sunday services are restricted to emergency situations only. For clients who require cleaning outside regular hours, we can accommodate evening and early morning appointments for an additional fee, subject to team availability.

Yes, absolutely! We provide free, no-obligation consultations and estimates for all potential clients. Our experienced team will visit your property to assess the cleaning requirements, discuss your specific needs, and provide a detailed written quote. This consultation helps us understand your expectations and ensures we can provide the most accurate pricing. The consultation typically takes 30-45 minutes and can be scheduled at your convenience, including evenings and weekends for your convenience.

During our free consultation, our experienced supervisor will arrive with proper identification and credentials. We'll walk through your property to assess all areas requiring cleaning, discuss your specific requirements and preferences, identify any special considerations (pet safety, allergy concerns, fragile items, etc.), explain our cleaning process and products, provide time estimates for different service types, and deliver a detailed written quote with no hidden fees. We're happy to answer any questions and explain our approach to ensure you're completely comfortable with our services.

You can schedule services by calling +44 20 7591 6200, emailing [email protected], messaging us on WhatsApp, or using our online booking form. We recommend booking at least 48 hours in advance to ensure availability, though same-day services are often possible subject to team availability. For cancellations: we offer free rescheduling up to 24 hours before your appointment; cancellations within 24 hours may incur a 25% fee; emergency cancellation policies vary. We understand that plans change and work with clients to accommodate reasonable requests while managing our team schedule responsibly.